dbok Responsible Gaming
Entertainment is most enjoyable when it stays in control. dbok is committed to helping you play safely and mindfully.
Our Commitment to Safe Gaming
dbok believes online gaming should be an enjoyable form of entertainment — not a source of stress or anxiety. We always place the well-being of our players first. That is why we have built tools and guidelines to help you keep your gaming experience fully under your own control.
Keep these points in mind while playing on our platform: gaming is entertainment, not a way to earn income. The amount you can lose should only be what you can comfortably afford. Keep your deposits, spending, and time within limits. On this page you will learn how to use dbok's various protection tools and where to seek help if you feel you have a problem.
dbok is a gaming platform for adults aged 21 and above only. We strictly prohibit participation by minors and ask parents to use parental control software to prevent their children from accessing this site.
Our Protection Tools
Deposit Limit
You can set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately. A waiting period applies if you want to raise a limit — this pause gives you the chance to reconsider your decision.
Time-Out Break
If you feel you need a break, use the time-out feature. Temporarily pause your account for a few days to a few weeks. During this period no deposits or gameplay will be possible, but your account will remain completely safe.
Self-Exclusion
If you need a longer break, choose self-exclusion. You can close your account for a minimum of 6 months or permanently. Activating this step will also stop all promotional communications. Our support team can help you do this easily.
Session Reminder
Turn on our session alerts to be reminded how long you have been playing. You will receive an automatic notification when a set time has passed, so you can decide whether to take a break or continue.
Loss Limit & Reality Check
Use the option to automatically stop play once you have lost a set amount. You can also view a summary of how much you have won or lost in a session at any time.
24/7 Support
Our support team is ready whenever you need help. Assistance is available in Bengali and English via live chat or email. We are here for you — reach out without hesitation.
Warning Signs of Problem Gaming
If any of the signs below apply to you, seriously consider taking a break or speaking with support.
Spending Beyond Your Budget
You are spending more than your set budget and struggling to cover everyday essential expenses.
Chasing Losses
Repeatedly placing bets to recover lost money — known as chasing losses — is an important warning sign.
Excessive Time Spent
Spending more time on gaming than with family, friends, or work, and losing track of how long you have been playing.
Emotional Restlessness
Feeling uncomfortable, irritable, or restless when unable to play, and using gaming as a way to relieve stress.
Tendency to Hide It
Keeping your gaming activity hidden from family or people close to you, or feeling uncomfortable talking about it.
Debt & Financial Problems
Thinking about taking out loans, borrowing money, or selling assets to fund gaming.
How to Set Your Limits
You can easily activate any of the protection tools below from the account settings page on dbok.
Deposit Limit Setup
- Log in to your account
- Go to the "Responsible Gaming" option
- Choose a daily / weekly / monthly limit
- Enter the amount and confirm
Activate Time-Out
- From the same settings page
- Choose 1 day, 7 days, or 30 days
- Takes effect immediately upon confirmation
- The duration cannot be shortened early
Self-Exclusion
- Contact Support
- State the duration (6 months – permanent)
- Activated once identity verification is complete
- No deposits are possible during the period
Get Help from Support
- Tell us directly via live chat
- Send details by email
- Speaking in Bengali is completely fine
- Full confidentiality is maintained
Age Verification & Parental Controls
dbok follows a strict 21+ age verification policy. A government-issued ID may be requested at registration and again later if needed to confirm identity. Minors are not permitted to use this platform — this is a non-negotiable policy.
If you ever suspect that a minor you know is able to access this site, notify our support team immediately. We will investigate the matter seriously.
Advice for Parents
Need help? Contact Us
If you feel gaming is having a negative impact on your daily life, relationships, or financial situation, talk to us today. You can speak directly and confidentially with our support team in Bengali. Having the courage to speak up is the first step.
Our support team is available seven days a week, 24 hours a day. We handle any gaming-related concerns, limit requests, or account closure requests as a priority.
Contact Channels
Frequently Asked Questions
Play Safe, Enjoy the Game
Responsible gaming at dbok means enjoying the best entertainment while keeping yourself protected. Head back to your favourite games.