dbok Terms & Conditions

These Terms & Conditions ("Terms") govern the use of the dbok platform and all services included within it. When you create an account on dbok or use the platform, you fully agree to these Terms.

• It is your responsibility to read and understand these Terms.
• If you disagree with any part of these Terms, please refrain from using our services.
• dbok reserves the right to modify these Terms at any time. Continued use of the platform after changes take effect will be considered your acceptance of the revised Terms.
• These Terms are governed by Bangladeshi law and written in English.

To open an account and use dbok's services, you must meet the following conditions:

• You must be 21 years of age or older.
• You must provide accurate and truthful personal information.
• Each person may operate only one account. Holding multiple accounts is prohibited.
• You must be the rightful owner of the device used to access the platform.
• You must use a valid payment method registered in your own name — use of third-party accounts or payment methods is not permitted.

dbok reserves the right to verify any suspicious account and to suspend or close it if necessary.

The security of your dbok account is entirely your responsibility.

• All information provided at registration must be kept accurate, complete, and up to date.
• Do not share your password with anyone.
• If any unauthorised person accesses your account, you must notify dbok support immediately.
• Transferring or selling your account to anyone else is strictly prohibited.
• dbok may request identity documents to verify an account when necessary.

The following activities are strictly prohibited on the dbok platform. Engaging in them may result in immediate account closure and forfeiture of all funds:

• Manipulating bets through artificial means or software.
• Operating multiple accounts.
• Conducting transactions using third-party payment methods or accounts.
• Harassing other players or dbok staff.
• Attempting to hack the platform's systems or gain unauthorised access.
• Conducting money laundering or any unlawful financial activity.
• Systematically exploiting bonuses to meet wagering conditions (bonus arbitrage).

All content on the dbok platform — logos, designs, text, graphics, software, and brand elements — is part of dbok's intellectual property.

• Our content may not be republished, redistributed, or used for commercial purposes without permission.
• Game content belongs to the intellectual property of the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.).
• Personal and non-commercial use of the platform is permitted.

dbok makes every effort to operate a safe and reliable platform. However, our liability is limited in the following areas:

• Losses caused by internet disconnection or technical errors.
• Issues arising from delays or errors by third-party payment service providers.
• Losses caused by your own negligence in protecting your account.
• Any unforeseen event beyond dbok's control (force majeure).

dbok always strives to provide services in a fair and transparent manner and works toward resolving any issues promptly.

dbok treats the protection of your personal information as a top priority.

• All data is protected by SSL encryption.
• Your personal information will not be sold or shared with third parties, except where required by legal obligation.
• We use your information solely to improve platform services and ensure security.
• Read our Privacy Policy for more details.

dbok reserves the right to suspend or permanently close your account under any of the following circumstances:

• Breach of any clause in these Terms.
• Suspicion of fraud, deception, or illegal activity.
• Refusal to provide documents required for verification.
• Account inactive for an extended period.

You may also request to close your account at any time through support. All valid funds will be withdrawn before the account is closed.

If you have a dispute or complaint, please contact our support team first.

• Any complaint or claim must be submitted in writing to the support email.
• dbok will review all valid complaints fairly and work toward a resolution.
• In disputes regarding betting outcomes, the server logs of the relevant game provider will be treated as final evidence.
• If an incorrect result or payment occurs due to a technical error, dbok reserves the right to correct it.

dbok may change, add to, or amend these Terms at any time.

• For significant changes, we will post a notice on the platform.
• If you continue using the site after the changes take effect, you will be considered to have accepted the revised terms.
• You are advised to review this page regularly.